I. Assumptions Underlying the Practice of Nonviolent Communication
Following are key assumptions that NVC practice is based on. Many traditions share these assumptions; NVC gives us concrete, powerful tools for putting them into practice. When we live based on these assumptions, self-connection and connection with others become increasingly possible and easy.
All human beings share the same needs: We all have the same needs, although the strategies we use to meet these needs may differ. Conflict occurs at the level of strategies, not at the level of needs.
Our world offers sufficient resources for meeting everyone’s basic needs: The scarcity experienced by so many people arises because we have not designed our social structures to meet everyone’s needs. We can attribute any apparent scarcity to a current systemic limitation, a crisis of imagination, or a lack of skills for fostering connection.
All actions are attempts to meet needs: Our desire to meet needs, whether conscious or unconscious, underlies every action we take. We only resort to violence or other actions that do not meet our own or others’ needs when we do not recognize more effective strategies for meeting needs.
Feelings point to needs being met or unmet: Feelings may be triggered but not caused by others. Our feelings arise directly out of our experience of whether our needs seem to us met or unmet in a given circumstance. Our assessment of whether or not our needs are met almost invariably involves an interpretation or belief. When our needs are met, we may feel happy, satisfied, peaceful, etc. When our needs are not met, we may feel sad, scared, frustrated, etc.
All human beings have the capacity for compassion: We have an innate capacity for compassion, though not always the knowledge of how to access it. When we are met with compassion and respect for our autonomy, we tend to have more access to our own compassion for ourselves and for others. Growing compassion contributes directly to our capacity to meet needs peacefully.
Human beings enjoy giving: We inherently enjoy contributing to others when we have connected with our own and others’ needs and can experience our giving as coming from choice.
Human beings meet needs through interdependent relationships: We meet many of our needs through our relationships with other people and with nature, though some needs are met principally through the quality of our relationship with ourselves and for some, with a spiritual dimension to life. When others’ needs are not met, some needs of our own also remain unmet.
Human beings change: By virtue of the constantly unfolding nature of needs and strategies to meet them, all of us are dynamic processes, not static entities.
Choice is internal: Regardless of the circumstances, we can meet our need for autonomy by making conscious choices based on awareness of needs.
The most direct path to peace is through self-connection: Our capacity for peace is not dependent on having our needs met. Even when many needs are unmet, meeting our need for self-connection can be sufficient for inner peace.
II. Key Intentions when Using Nonviolent Communication
We hold the following intentions when using NVC because we believe that they help us contribute to a world where everyone’s needs are attended to peacefully.
Open-Hearted Living
Self-compassion: We aim to release all self-blame, self-judgments, and self-demands, and meet ourselves with compassion and understanding for the needs we try to meet through all our actions.
Expressing from the heart: When expressing ourselves, we aim to speak from the heart, expressing our feelings and needs, and making specific, do-able requests.
Receiving with compassion: When we hear others, we aim to hear the feelings and needs behind their expressions and actions, regardless of how they express themselves, even if their expression or actions do not meet our needs (e.g. judgments, demands, physical violence).
Prioritizing connection: We aim to focus on connecting open-heartedly with everyone’s needs instead of seeking immediate and potentially compromised solutions, especially in challenging situations.
Beyond “right” and “wrong”: We aim to transform our habit of making “right” and “wrong” assessments (moralistic judgments), and to focus instead on whether or not human needs appear met (need-based assessments).
Choice, Responsibility, Peace
Taking responsibility for our feelings: We aim to connect our feelings to our own needs, recognizing that others do not have the power to make us feel anything. This recognition empowers us to take action to meet our needs instead of waiting for others to change.
Taking responsibility for our actions: We aim to recognize our choice in each moment, and take actions that we believe will most likely meet our needs. We aim to avoid taking actions motivated by fear, guilt, shame, desire for reward, or ideas of duty or obligation.
Living in peace with unmet needs: We aim to work with our feelings when we experience our needs as unmet, connecting with the needs rather than insisting on meeting them.
Increasing capacity for meeting needs: We aim to develop our internal resources, particularly our NVC skills, so we can contribute to more connection and greater diversity of strategies for meeting needs.
Increasing capacity for meeting the present moment: We aim to develop our capacity to connect in each moment with our own and others’ needs, and to respond to present stimuli in the moment instead of through static stories about who we and others are.
Sharing Power (Partnership)
Caring equally for everyone’s needs: We aim to make requests and not demands, thus staying open to the other’s strategies to meet their needs. When hearing a “No” to our request, or when saying “No” to another’s request, we aim to work towards solutions that meet everyone’s needs, not just our own, and not just the other person’s.
Protective use of force: We aim to use the minimum force necessary in order to protect, not to educate, punish, or get what we want without the other’s agreement, and only in situations where we find that dialogue fails to meet an immediate need for physical safety. We aim to return to dialogue as soon as we have re-established a sense of physical safety.
Dr. Marshall Rosenberg, “I developed NVC as a way to train my attention—to shine the light of consciousness on places that have the potential to yield what I am seeking. What I want in my life is compassion, a flow between myself and others based on a mutual giving of the heart.”
"Never question the beauty of what you are saying because someone reacts with pain, judgment, criticism. It just means they have not heard you." ~ Marshall Rosenberg
NVC is a tool, in our toolbox (akin to a paintbrush); how it is expressed, on the canvas of our lived existence, may be as varied as the fruits of each painter's artistic choices & creative risks.
Toolbox – Tools for Call
e.g.
Recommended: Free NVC/MYLApp (as a composting/'posthersal' if/then)
NVC handout from 1980s (note "dreams" - perhaps inspired by MLK)
"Most of us live in a Jackal world where we take turns using the other person as a waste basket for our words." ~ Marshall B. Rosenberg
"From his work with civil rights activists in the '60s, Rosenberg came up with the precise language of Nonviolent Communication, designed to minimize defensive reactions and maximize cooperation." Katy Butler
When once asked about why he, Marshall Rosenberg, opted to shift from "dreams" (1.0) to "universal human needs" (2.0) he offered it was quicker, it simply took less time.
"It’s not about racing toward a resolution. The approach I offer holds empathy for both sides of a conflict. In my 3 Chair Model, being the mediator is to sit between the “two chairs” — the two sides of a conflict and the relationship between subconscious and conscious dimensions of our experience.
The third side perspective isn’t above or outside of the conflict— it’s a conduit for deeper connection within it that reconciles and heals.
Sitting in the third chair symbolizes the most evolved aspect of an individual's self-awareness... " (continues)
"...and for all his sweetness, he had the tiger and the jackal in his soul." ~ American feminist Voltairine de Cleyre via NYT (gift link)
“We don't rise to the level of our expectations, we fall to the level of our training.” ― Archilochos
Visiting "street giraffes" from around the globe (all the countries, in green, that have visited this blog!)
"I'm going to show you a technology today which takes insults and criticisms out of the airwaves. (Marshall puts on giraffe ears) With this technology, it will be impossible for you to hear criticisms, harsh remarks, or insults. All you can hear is what all people are ever saying, 'please' and 'thank you'. What used to sound like criticism, judgment, or blame, you will see, are really tragic, suicidal expressions of 'please'." ~ Marshall B. Rosenberg
Dialogue as a Mindfulness Practice
Marshall Rosenberg
"If you are a jackal, you will try to reassure. Jackals try to fix people in pain. They can't stand pain, but make matters worse by trying to get rid of it. Put on giraffe ears. Try to hear what they are feeling and needing." ~ Marshall B. Rosenberg, PhD
3 Dialogic Choice-Points
"If I could teach people only one tool for training in presence it would be to pause. The space of one pause can make a world of difference." p. 45 of Oren Jay Sofer's Say What You Mean
"When we are able to include our own needs in the equation fully, alongside, not instead of, others’ needs, we are more likely to experience the possibility of stepping beyond the either/or paradigm, and finding care for everyone." ~ Miki Kashtan
"There are two things that distinguish truly nonviolent actions from violent actions. First, there is no enemy in the nonviolent point of view. You don’t see an enemy. Your thinking is clearly focused on protecting your needs. Second, your intention is not to make the other side suffer." ~ Marshall Rosenberg
"The longer I live, the more deeply I learn that love — whether we call it friendship or family or romance — is the work of mirroring and magnifying each other’s light. Gentle work. Steadfast work. Life-saving work in those moments when life and shame and sorrow occlude our own light from our view, but there is still a clear-eyed loving person to beam it back. In our best moments, we are that person for another." ~ Maria Popova
On Listening
“A jest's prosperity lies in the ear
Of him that hears it, never in the tongue
Of him that makes it.” William Shakespeare, Love's Labour's Lost
"Nonviolent Communication is a way of keeping our consciousness tuned in moment by moment to that beauty within ourselves and others, and not saying anything that we think might in any way tarnish people's consciousness of their own beauty." ~ Marshall B. Rosenberg, PhD
"Anger is a signal that you’re distracted by judgmental or punitive thinking, and that some precious need of yours is being ignored." ~ Marshall Rosenberg
"When we are depressed, our thinking blocks us from being aware of our needs, and then being able to take action to meet our needs." ~ Marshall Rosenberg
"I wouldn’t expect someone who’s been injured to hear my side until they felt that I had fully understood the depth of their pain." ~ Marshall Rosenberg
"True forgiveness is not about condoning or forgetting; it's about releasing ourselves from the burden of resentment and finding peace within." ~ Marshall Rosenberg
This blog/call grew out of a "Naturalizing NVC" class I took with Miki Kashtan through NVC Academy in 2011 during which I made a request of my fellow classmates that we might practice together outside of the call. It was mostly just about my wanting to gain "street giraffe" fluency by way of practice and then also cataloguing the seeds of my learning. As I say here, it's likely been sustained by way of "structured procrastination" and lots of tinkering while multi-tasking. As Peggy Smith once put it, NVC is but one fruit amidst a more plentiful fruit bowl offering of the healing powers of resonant language, which animates the arc of my life's journey and is something I hope to write about eventually. Bottom line, I'm merely a fellow practitioner/traveler yet invite any inquiries that this blog may have sparked for you.
What is Conscious Communication? (a.k.a. Nonviolent Communication or NVC)
The Chopra Center: Conscious Communication is the ability to clearly communicate what you want in life, which directly relates to your emotional well-being. The key principles of conscious communication can help you do just that… (continues)
(See also OFNR: Observation, Feelings, Needs & Requests.)
Speak Peace in a World of Conflict
New to NVC?
“If I had just one book to recommend about interpersonal communication, it would be this one.” ~ Rick Hanson
"Reflect: Identify situations where your communication aligned with NVC principles, and others where you feel that you could have improved. Taking a step back can be crucial to acknowledging your progress and identifying where you want to grow." ~ Barbara Robles-Ramamurthy, MD
'You don't have to be brilliant. It's enough to become progressively less stupid." ~ Marshall B. Rosenberg
"As NVC replaces our old patterns of defending, withdrawing or attacking in the face of judgment and criticism. We come to perceive ourselves and others, as well as our intentions and relationships, in a new light. Resistance, defensiveness, and violent reactions are minimized." ~ Marshall Rosenberg
"I would like us to create peace at three levels and have each of us to know how to do it. First, within ourselves. That is to know how we can be peaceful with ourselves when we’re less than perfect, for example. How we can learn from our limitations without blaming and punishing our self. If we can’t do that, I’m not too optimistic how we’re going to relate peacefully out in the world. Second, between people. Nonviolent Communication training shows people how to create peace within themselves and at the same time how to create connections with other people that allows compassionate giving to take place naturally. And third, in our social systems. To look out at the structures that we’ve created, the governmental structures and other structures, and to look at whether they support peaceful connections between us and if not, to transform those structures." ~ Marshall Rosenberg
Street Giraffes 