If you have any one of the above five (more temporal, tangible) qualities, than what you are focused on is most likely a strategy — rather than a need.
Miki Kashtan re: How to Differentiate Between Needs and Strategies
Kashtan: “Needs lists, how to say this, is intrinsically an approximation, and the reason for that is because it’s isolated concepts, and life is fluid — so whether or not something is a need, some people start getting into kind of hairy conversations about whether this is a need or not. And, for me, what matters is two things, one is to ensure that what I’m talking about is clearly not attached to specific strategies. And there is an acronym that someone came up with that helps with that distinction. The acronym is PLATO. Like the philosopher Plato and it stands for Person/Location/Action/Time/Object. If you have any one of those five in what you are imagining is a need, you know that it is a strategy, because it is in material reality. So that’s one thing. Once you’ve taken all of those things out, you know that you are not in a particular strategy and you’re more likely to be in the energetic, spiritual, gestalt of the need, and then — from there on — the second question is — “if this is sufficiently deep to find the self-connection that I want?” So, for example, I can say that ‘comfort’ is a [Universal-Human]-Need, but for me personally (I’m not saying for anyone else), most of the time (not even always) if I look inside to understand myself and what I come up with a need for comfort, it doesn’t feel like the end of a journey, it’s not really something I can go like ‘oh, yes that’s it, I feel connected’ — than I keep inquiring and go deeper, but if it is sufficient than it’s a need, I don’t care what anyone else says, but in this moment it is a need.”
Abstract, no reference to a specific person, action or time
Specific, doable, observable behaviour
Needs are a-scriptive, it is difficult to put words on what is also described as “the universal energy that connects all of us”. Need language is probably the closest we can get to verbally describe this universal energy.
Lawn tennis, 1887 courtesy of Library of Congress via Wikimedia Commons
We are at least familiar with the ideal of “wanting fully without attachment” in sports, where we are taught that fair play in a hard fought, enjoyable game is more important than who wins.
The origin of suffering is attachment. – The Buddha
The Talmud tells us that in the world to come, everyone will be called to account for all the desires they might have fulfilled in this world but chose not to. The things we desire—the desires themselves—are sacred. Who put them in our hearts if not God? But we have been taught to be ashamed of what we want; our desires become horribly distorted and cause us to do terribly hurtful things. – Alan Lew, from This is Real and You are Completely Unprepared
If you have had a spiritual practice or have experience with personal growth workshops, you have no doubt heard many times that letting go of attachment increases happiness and well-being. The principle is simple, but exactly what does it mean to let go of attachment, and what do we do to get there?
Sometimes it appears as if spiritual traditions suggested that the only way to let go of attachment is to give up on what we want. But is this the only way to interpret the old traditions? Is wanting really inseparable from attachment? Or is it possible to want what we want with full passion without the constriction of being attached? Can we remain genuinely relaxed about whether or not we get what we want? And if we can do this in our personal lives, what about as social and political beings, as we relate to the state of the world? Why would we even want to release attachment when our passion is for the world—be it for social justice, peace, sustainability, or any other cause?
The challenge arises primarily when we experience tension between what we want and what is or what seems possible. We frequently respond in one of two ways. Externally, we might try to force what is to conform to what we want by outright coercion and threats or by using more subtle forms of demands. Internally, we might try to suppress or give up on what we want. Both of these strategies lead to suffering. Neither of these paths engages with life openly. In both we are forcing others or ourselves instead of being in a dialogic relationship.
What follows is an attempt to outline a new path, different from forcing or giving up; a path that affirms who we are and accepts what is; a path that allows creative strategies to arise from a quality of connection that recognizes and affirms our own and others’ needs, aspirations, and dreams.
And what about social transformation? you may wonder. To begin with, if we are unable to tolerate the world as it is, we will be at war with the world, putting ourselves in danger of re-creating the very same structures we are seeking to transform. The path of wanting without attachment supports our work for change in two key ways. Internally, as we grow in our capacity to want without attachment, our inner peace increases. Externally, our capacity to release attachment and continue to want and work toward our deepest dreams provides a foundation for an entirely different approach to working toward change in the world: we can then work without urgency, with less burnout, with more capacity to dialogue with those we encounter along the way, and with a sense of clear vision instead of opposition… (continues here) [PDF]
We are at least familiar with the ideal of “wanting fully without attachment” in sports, where we are taught that fair play in a hard fought, enjoyable game is more important than who wins. A fine example this year was the graciousness with which Elena Dementieva conceded defeat to Serena Williams in the Australian Open semifinal in January.
Dr. Marshall Rosenberg, “I developed NVC as a way to train my attention—to shine the light of consciousness on places that have the potential to yield what I am seeking. What I want in my life is compassion, a flow between myself and others based on a mutual giving of the heart.”
"Never question the beauty of what you are saying because someone reacts with pain, judgment, criticism. It just means they have not heard you." ~ Marshall Rosenberg
NVC is a tool, in our toolbox (akin to a paintbrush); how it is expressed, on the canvas of our lived existence, may be as varied as the fruits of each painter's artistic choices & creative risks.
Toolbox – Tools for Call
e.g.
Recommended: Free NVC/MYLApp (as a composting/'posthersal' if/then)
NVC handout from 1980s (note "dreams" - perhaps inspired by MLK)
"Most of us live in a Jackal world where we take turns using the other person as a waste basket for our words." ~ Marshall B. Rosenberg
"From his work with civil rights activists in the '60s, Rosenberg came up with the precise language of Nonviolent Communication, designed to minimize defensive reactions and maximize cooperation." Katy Butler
When once asked about why he, Marshall Rosenberg, opted to shift from "dreams" (1.0) to "universal human needs" (2.0) he offered it was quicker, it simply took less time.
"It’s not about racing toward a resolution. The approach I offer holds empathy for both sides of a conflict. In my 3 Chair Model, being the mediator is to sit between the “two chairs” — the two sides of a conflict and the relationship between subconscious and conscious dimensions of our experience.
The third side perspective isn’t above or outside of the conflict— it’s a conduit for deeper connection within it that reconciles and heals.
Sitting in the third chair symbolizes the most evolved aspect of an individual's self-awareness... " (continues)
"...and for all his sweetness, he had the tiger and the jackal in his soul." ~ American feminist Voltairine de Cleyre via NYT (gift link)
“We don't rise to the level of our expectations, we fall to the level of our training.” ― Archilochos
Visiting "street giraffes" from around the globe (all the countries, in green, that have visited this blog!)
"I'm going to show you a technology today which takes insults and criticisms out of the airwaves. (Marshall puts on giraffe ears) With this technology, it will be impossible for you to hear criticisms, harsh remarks, or insults. All you can hear is what all people are ever saying, 'please' and 'thank you'. What used to sound like criticism, judgment, or blame, you will see, are really tragic, suicidal expressions of 'please'." ~ Marshall B. Rosenberg
Dialogue as a Mindfulness Practice
Marshall Rosenberg
"If you are a jackal, you will try to reassure. Jackals try to fix people in pain. They can't stand pain, but make matters worse by trying to get rid of it. Put on giraffe ears. Try to hear what they are feeling and needing." ~ Marshall B. Rosenberg, PhD
3 Dialogic Choice-Points
"If I could teach people only one tool for training in presence it would be to pause. The space of one pause can make a world of difference." p. 45 of Oren Jay Sofer's Say What You Mean
"When we are able to include our own needs in the equation fully, alongside, not instead of, others’ needs, we are more likely to experience the possibility of stepping beyond the either/or paradigm, and finding care for everyone." ~ Miki Kashtan
"There are two things that distinguish truly nonviolent actions from violent actions. First, there is no enemy in the nonviolent point of view. You don’t see an enemy. Your thinking is clearly focused on protecting your needs. Second, your intention is not to make the other side suffer." ~ Marshall Rosenberg
"The longer I live, the more deeply I learn that love — whether we call it friendship or family or romance — is the work of mirroring and magnifying each other’s light. Gentle work. Steadfast work. Life-saving work in those moments when life and shame and sorrow occlude our own light from our view, but there is still a clear-eyed loving person to beam it back. In our best moments, we are that person for another." ~ Maria Popova
On Listening
“A jest's prosperity lies in the ear
Of him that hears it, never in the tongue
Of him that makes it.” William Shakespeare, Love's Labour's Lost
"Nonviolent Communication is a way of keeping our consciousness tuned in moment by moment to that beauty within ourselves and others, and not saying anything that we think might in any way tarnish people's consciousness of their own beauty." ~ Marshall B. Rosenberg, PhD
"Anger is a signal that you’re distracted by judgmental or punitive thinking, and that some precious need of yours is being ignored." ~ Marshall Rosenberg
"When we are depressed, our thinking blocks us from being aware of our needs, and then being able to take action to meet our needs." ~ Marshall Rosenberg
"I wouldn’t expect someone who’s been injured to hear my side until they felt that I had fully understood the depth of their pain." ~ Marshall Rosenberg
"True forgiveness is not about condoning or forgetting; it's about releasing ourselves from the burden of resentment and finding peace within." ~ Marshall Rosenberg
This blog/call grew out of a "Naturalizing NVC" class I took with Miki Kashtan through NVC Academy in 2011 during which I made a request of my fellow classmates that we might practice together outside of the call. It was mostly just about my wanting to gain "street giraffe" fluency by way of practice and then also cataloguing the seeds of my learning. As I say here, it's likely been sustained by way of "structured procrastination" and lots of tinkering while multi-tasking. As Peggy Smith once put it, NVC is but one fruit amidst a more plentiful fruit bowl offering of the healing powers of resonant language, which animates the arc of my life's journey and is something I hope to write about eventually. Bottom line, I'm merely a fellow practitioner/traveler yet invite any inquiries that this blog may have sparked for you.
What is Conscious Communication? (a.k.a. Nonviolent Communication or NVC)
The Chopra Center: Conscious Communication is the ability to clearly communicate what you want in life, which directly relates to your emotional well-being. The key principles of conscious communication can help you do just that… (continues)
(See also OFNR: Observation, Feelings, Needs & Requests.)
Speak Peace in a World of Conflict
New to NVC?
“If I had just one book to recommend about interpersonal communication, it would be this one.” ~ Rick Hanson
"Reflect: Identify situations where your communication aligned with NVC principles, and others where you feel that you could have improved. Taking a step back can be crucial to acknowledging your progress and identifying where you want to grow." ~ Barbara Robles-Ramamurthy, MD
'You don't have to be brilliant. It's enough to become progressively less stupid." ~ Marshall B. Rosenberg
"As NVC replaces our old patterns of defending, withdrawing or attacking in the face of judgment and criticism. We come to perceive ourselves and others, as well as our intentions and relationships, in a new light. Resistance, defensiveness, and violent reactions are minimized." ~ Marshall Rosenberg
"I would like us to create peace at three levels and have each of us to know how to do it. First, within ourselves. That is to know how we can be peaceful with ourselves when we’re less than perfect, for example. How we can learn from our limitations without blaming and punishing our self. If we can’t do that, I’m not too optimistic how we’re going to relate peacefully out in the world. Second, between people. Nonviolent Communication training shows people how to create peace within themselves and at the same time how to create connections with other people that allows compassionate giving to take place naturally. And third, in our social systems. To look out at the structures that we’ve created, the governmental structures and other structures, and to look at whether they support peaceful connections between us and if not, to transform those structures." ~ Marshall Rosenberg